Health Care

Changing the Way HealthCare is Delivered

Mary Meyer, the National Director of Health Coaching at Marathon Health, a leading provider of onsite health clinics joins eHealth Radio & the Health Care & Health News Channels.
Listen to interview with host Eric Michaels and guest Mary Meyer discuss the following:Tell a little about your background in healthcare.What led you to finding Marathon Health?How is Marathon Health’s care model different from the traditional care model you were used to?Can you share any stories about patient experience’s and how this model of care has impacted the patient?What advice would you give recent nursing graduates or those looking for a change in their career?Beyond clinical expertise, what are some skills necessary to succeed in healthcare today?
Duration: 12:18
Mary Meyer, RN, serves Marathon Health as the National Director of Health Coaching. She has been a registered nurse for 14 years, including 10 years providing oncology, hematology and palliative care nursing services at the University of Minnesota. She has worked with the American Cancer Society and Healthy Seniors programs providing preventative nursing services.
She is a motivating speaker and is passionate about assisting individuals to achieve their best health. Mary has one son and competes in Triathlons in her spare time.

Website: www.marathon-health.com
Social Media Links:
Facebook: facebook.com/Marathon-Health
Twitter: @marathonhealth

The Integrated Healthcare Experience

Dennis McGuire, Chief Strategy Officer at iDAvatars that specializes in addressing business problems by delivering patient and consumer engagement solutions across the healthcare and self service continuum again joins eHealth Radio and the Health Care and Technology Channels.
Listen to interview with host Eric Michaels and guest Dennis McGuire discuss the following: I hear that since the last time we spoke, you’ve had some exciting developments that are designed to impact the digital engagement and self-service industry?  Can you update us on what’s been going on in your world?What are the key market trends impacting healthcare right now?How do you recommend payers and exchanges best serve the consumer?Where are some of the areas that you’re seeing the most engagement from consumers in healthcare and what techniques, in your experience, are successfully addressing these areas?What are the obvious areas that patient/consumer engagement and self service can make a difference?
Duration: 10:03
Dennis McGuire brings over 20 years of experience developing innovative solutions for marketing, sales, and customer care organizations across multiple industries.
In addition to his accomplishments in the agency and hi-tech space, Dennis has experience within the CRM and customer contact center industries. His combined career tracks give him a unique perspective on the rapidly growing customer experience management marketplace and the importance of improving the online self-service experience across all industries.

Website: www.idavatars.com
Follow iDAvatars:
Facebook: https://www.facebook.com/iDAvatarsIDA
Twitter: @iDAvatarsIDA

The Benefits of Telehealth in Mental Health, for Those New to the Concept

Dr. Nikki Martinez, Psychologist and Licensed Clinical Professional Counselor again joins eHealth Radio and the Mental Health and Telemedicine Channels to discuss the benefits of Telehealth in Mental Health, for fhose new to the concept.
Listen to interview with host Eric Michaels & guest Dr. Nikki Martinez discuss the following:Can you tell us what Telehealth is, when it comes to mental health, and what a person could expect during a session with you?What types of issues lend themselves to Telehealth?What types of issues would not be appropriate for telehealth, and require a different level of care. What are some benefits a person can experience with Telehealth?What would you tell someone who is leery, or on the fence about giving Telehealth a chance?
Duration: 8:57
Dr. Nikki Martinez received her Masters and her Doctorate from Illinois School of Professional Psychology, and completed her pre-doctoral and post-doctoral fellowship at Gateway Foundation in Lake Villa, Illinois.
She is the Head of Clinical Development for www.DrNikkiMartinez.com, where she can be reached if you are interested in individual or couples work with her. She is an Adjunct Professor for 2 graduate programs, a Blogger for the Huffington Post, Everydaypowerblog, Older Dating, Success Stories, and a Contributor to the Chicago Tribune. She just published her first 8th book through Amazon.com.
Links:
Website: www.DrNikkiMartinez.com
Linkedin: https://www.linkedin.com/in/nikki-martinez-35b36231
Facebook: https://www.facebook.com/DrNikkiMartinez
Twitter: @DrNikkiMartinez

CEO of CareCredit Discusses the Benefits of Healthcare Financing

Dave Fasoli, the Executive Vice President and Chief Executive Officer of CareCredit, a leading provider of healthcare financing joins eHealth Radio and the Healthcare and Health News Channels.
Listen to interview with host Eric Michaels & guest Dave Fasoli discuss the following:What is CareCredit? And how long has it been available?How is paying with a CareCredit card different from paying with a general purpose credit card?How do I know if my doctor accepts CareCredit?What are some of the benefits of CareCredit?What are some of the main things people use CareCredit for?Do I need this if I have insurance?What are some mistakes people make when paying for healthcare, and how can CareCredit help people avoid those mistakes?CareCredit recently announced a partnership with Rite Aid, anythign further we should know about this?
Duration: 14:20
Dave Fasoli has been Executive Vice President and Chief Executive Officer of our CareCredit platform since February 2014 and has served as President and Chief Executive Officer of the CareCredit platform of GE’s North American Retail Finance business since March 2008. Dave has been involved in three significant business acquisitions and integrations, including CareCredit. His cross-functional expertise, leadership and growth mindset have consistently driven results.
From June 2003 to March 2008, he served as General Manager of the Home and Recreational Products business of GE’s North American Retail Finance business. He and his team generated innovative financing solutions across five different industries, promoting strong growth and profitability.
Prior to June 2003, Dave served as Vice President of Client Development of GE’s North American Retail Finance business and held several positions of increasing responsibility within GE and GE’s North American Retail Finance business in Finance, Client Development, Business Integration, and Quality.

Website: www.carecredit.com
Social Media Links:
Facebook: https://www.facebook.com/CareCredit
Twitter: @carecredit

Mobile and Texting: A Strategic Communication Tool for Healthcare Providers

Ken Saitow, CEO of CareWire, a text-first mobile patient communication and engagement company joins eHealth Radio and the Health Care and Technology Channels.
Listen to interview with host Eric Michaels & guest Ken Saitow discuss the following:Why is it important for healthcare providers to be focusing on how they communicate with their patients?What are some of the challenges they face in communicating with their patients?Why should providers evaluate mobile communication and, more specifically, text messaging? Is texting really suitable for healthcare given regulatory concerns and the variation of age and socioeconomic status of patients?What are some ways that texting can support healthcare provider's goals?
Duration: 20:07
Ken Saitow is the President & CEO of CareWire, Inc. Ken has over two decades of experience providing performance improvement solutions for leading healthcare organizations across the country. He has also held operational and strategic leadership positions for a number of premier healthcare consulting firms.
Ken has a track record of successfully bringing new solutions and services to market. Most recently, Ken was a Managing Director in Huron Consulting Group’s Healthcare Practice. Prior to that, he was an owner of Stockamp & Associates Inc. and a partner within the Global Health Services Practice at Accenture.
Ken holds a BS in Computer Science from the University of Georgia.

Website: www.carewireinc.com
Social Media Links:
Twitter: @carewire
LinkedIn: https://www.linkedin.com/company/carewire-inc

MedjetAssist: Take Trips, Not Chances

John Gobbels, the Chief Operating Officer/Vice President and transport expert for MedjetAssist, the premier global air-medical transport membership program for travelers which is a great supplement to travel insurance again joins eHealth Radio and the Travel Health Care Information Channel.
Listen to interview with host Eric Michaels & guest John Gobbels discuss the following:What is MedjetAssist, and how does it compare/contrast to basic travel insurance? What is the main differentiator?What are some of the different kinds of Medjet memberships? Are they appropriate for both leisure and business travelers? Medical emergencies don't discriminate. Does Medjet see a wide range of transport types from all ages, gender and locations? Medjet recently launched a new Horizon membership called "Medjet Horizon" which includes more than just the medical evacuation portion. What exactly does this membership entail and how would it be beneficial for travelers, especially in light of recent terrorist attacks? What are a few of the most important precautions that families can take to protect themselves while traveling this summer?
Duration: 7:58

John Gobbels brings over 25 years of pre-hospital and hospital service and management experience to his role as vice president and COO of MedjetAssist. Since joining the premier air-medical transport membership program in 2006 as director of transport operations, Mr. Gobbels has been responsible for complete oversight of all transport and repatriation operations.
Before moving from his hometown of Pittsburgh, Pennsylvania, to Medjet’s headquarters in Birmingham, Alabama, Mr. Gobbels spent 13 years with STAT MedEvac, the air ambulance arm of the renowned University of Pittsburgh Medical Center (UPMC). During his tenure, he played integral roles in almost all aspects of the program, from base operations to communications and clinical operations.
For six years Mr. Gobbels served as clinical director of STAT MedEvac, overseeing compliance with the Commission on Air-Medical Transport Systems (CAMTS), as well as the continuing education requirements for all clinical staff. Previously, he was a flight nurse and paramedic. Mr. Gobbels began his career with UPMC in 1991 as a critical care nurse.
John Gobbels holds a Masters degree in Management and Information Technology from Carlow University in Pittsburgh, PA., as well as multiple degrees in health care.

Web Site: medjetassist.com

Caring for the Care Giver with Dr. Nikki Martinez

Dr. Nikki Martinez, Psychologist and Licensed Clinical Professional Counselor again joins eHealth Radio and the Health Care and Health News Channels to discuss the importance of caring for the care giver.
Listen to interview with host Eric Michaels & guest Dr. Nikki Martinez discuss the following:What made you think about writing about this topic?What types of issues do caregivers face?What types of help is available for the caregivers?How can or what are ways we show caregivers that we appreciate them?Do you discuss this in your Chicago Tribune article?
Duration: 9:59
Dr. Nikki Martinez received her Masters and her Doctorate from Illinois School of Professional Psychology, and completed her pre-doctoral and post-doctoral fellowship at Gateway Foundation in Lake Villa, Illinois.
Head of Clinical Development for www.DrNikkiMartinez.com, she is an Adjunct Professor for 2 graduate programs, a Blogger for the Huffington Post, Everydaypowerblog, Older Dating, Success Stories, and a Contributor to the Chicago Tribune. She just published her first 7th book through Amazon.com.
Links:
Website: www.DrNikkiMartinez.com
Linkedin: https://www.linkedin.com/in/nikki-martinez-35b36231
Facebook: https://www.facebook.com/DrNikkiMartinez
Twitter: @DrNikkiMartinez

The rise of branded hospital apps, and why healthcare should deliver on mobile

Janna Badalian, Marketing Director at MobileSmith – the #1 platform for building branded hospital apps in the US joins eHealth Radio and the Health Care and Technology Channels.
Listen to interview with host Eric Michaels & guest Janna Badalian discuss the following:As a company helping healthcare providers to deliver patient-facing apps, what’s your take on the hottest trends in hospital and healthcare app market?Do we have evidence that mobile health apps really work?How should a hospital or clinic go about building their own app for patients?What are some of the more successful hospital-launched apps?In your opinion, what does the mobile future look like for patients and providers?
Duration: 9:36
Janna Badalian is Marketing Director at MobileSmith. Since 2012, Janna has been in charge of MobileSmith’s brand, marketing, and content strategy, contributing to the company’s thought leadership in mobile healthcare. Janna has authored numerous whitepapers and articles on agile mobile development practices for healthcare providers and the most efficient hospital app use cases for patient engagement.  Janna has 15+ years of marketing and solution selling experience in the software industry, including companies such as IBM and Kaspersky lab.

Website: www.mobilesmith.com
Follow MobileSmith:
LinkedIn: https://www.linkedin.com/company/mobilesmith
Twitter:  @TheMobileSmith

Medication errors: The deadly problem no one is talking about

Dr. Raj Gopalan, MD, MSIS, Vice President of Innovation & Clinical Informatics at Wolters Kluwer Clinical Drug Information (CDI) joins eHealth Radio and Health Care and Pharmaceutical Channels to discuss medication errors, the deadly problem no one is talking about.
Listen to interview with host Eric Michaels & guest Dr. Raj Gopalan discuss the following: he BMJ recently reported that medical errors have become the third leading cause of death in the U.S., and other reports note that the U.S. experiences some 124,000 deaths a year specifically due to medication errors. In your experience trying to improve medication safety, what are some examples of the types of medication errors you’ve encountered?What has changed over the years to make this more of a pressing issue?How can clinicians reduce these errors and what kind of solutions are currently available to help them?What are the next steps for the healthcare community? What developments need to be made to further and more effectively pursue the reduction of medication errors?You mentioned that Wolters Kluwer Clinical Drug Information is working on advancements to help address the issue of medication errors. What are some of those advancements, and how will they play a role in helping reduce medication errors?
Duration: 13:15
Raj Gopalan, MD, MSIS, is the Vice President of Innovation & Clinical Informatics at Wolters Kluwer Clinical Drug Information (CDI), focused on developing next-generation of health information technology and clinical decision support innovations to help enable healthcare organizations to deliver precision care to patients with utmost efficiency.
Prior to joining Wolters Kluwer, Dr. Gopalan has served as a Clinical Architect and Medical Director of a large academic medical center, and as a CMIO of a large multihospital integrated delivery networks. He has also worked as a Clinical Architect for technology companies. In previous roles, he has designed, developed and implemented EMR systems across multiple community and urban hospitals.

Website: www.wolterskluwercdi.com
Follow Wolters Kluwer Clinical Drug Information:
Facebook: facebook.com/WoltersKluwerClinicalDrugInformation
Twitter: @WKDrugInfo
LinkedIn: linkedin.com/company/wolters-kluwer-clinical-drug-information

Cloud Healthcare IT Services: ITelagen® Acquires Planet Logic™

John O’Keefe, CEO of ITelagen, the “One-Stop Shop” for IT and EHR infrastructure, all for a flat monthly subscription fee again joins eHealth Radio and the Health Care & Technology Channels.
Listen to interview with host Eric Michaels & guest John O’Keefe discuss the following: Can you talk to our listeners for a minute about the recent acquisition of Planet Logic in Newton, NJ?Is the cloud hosting solutions offered nationally or locally since both ITelagen and Planet Logic are NJ based organizations?What value will this acquisition bring to Planet Logics existing health clients?Any value for ITelagen’s existing clients?How does this acquisition position ITelagen in Cloud-Hosting Solutions market?What other acquisitions or expansion plans can our listeners expect from ITelagen this year?
Duration: 9:31
As ITelagen’s founder and lead visionary, Mr. O'Keefe brings over 13 years of technology and help desk automation experience to the company. Mr. O’Keefe began his career as a technical analyst for one of New York’s leading technology groups. It was here that he provided strategic marketing advice to companies such as Novell, Intel and IBM, assisting them with new product offerings and positioning. In 1996, responding to his vision of help desk support automation, Mr. O'Keefe founded Fine Point Technologies where he served as CEO/CTO for 9 years and designed help desk automation systems for the world’s leading service providers including Verizon, Earthlink and Telmex. Mr. O’Keefe defied the dot-com odds and grew the company past the post dot-com era to a profitable organization with offices and customer’s worldwide.
Again in 2005, leveraging his expertise in help desk support automation technologies, Mr. O’Keefe exited Fine Point Technologies and founded ITelagen, a flat-rate IT service that leverages support automation to prevent problems before they can occur.
Having three patents-pending in various support automation technologies, Mr. O’Keefe has been featured on CNN, CNET and in numerous magazines and is recognized as an industry leader in help desk automation. Mr. O'Keefe holds a Bachelor of Science degree in Civil and Structural Engineering from the State University of New York at Buffalo and is a New York State licensed EIT. He serves as the Chairman on ITelagen’s Board of Directors and an advisor to the Board of Fine Point Technologies, Inc.

Website: www.itelagen.com