Health Care

Mobile and Texting: A Strategic Communication Tool for Healthcare Providers

Ken Saitow, CEO of CareWire, a text-first mobile patient communication and engagement company joins eHealth Radio and the Health Care and Technology Channels.
Listen to interview with host Eric Michaels & guest Ken Saitow discuss the following:Why is it important for healthcare providers to be focusing on how they communicate with their patients?What are some of the challenges they face in communicating with their patients?Why should providers evaluate mobile communication and, more specifically, text messaging? Is texting really suitable for healthcare given regulatory concerns and the variation of age and socioeconomic status of patients?What are some ways that texting can support healthcare provider's goals?
Duration: 20:07
Ken Saitow is the President & CEO of CareWire, Inc. Ken has over two decades of experience providing performance improvement solutions for leading healthcare organizations across the country. He has also held operational and strategic leadership positions for a number of premier healthcare consulting firms.
Ken has a track record of successfully bringing new solutions and services to market. Most recently, Ken was a Managing Director in Huron Consulting Group’s Healthcare Practice. Prior to that, he was an owner of Stockamp & Associates Inc. and a partner within the Global Health Services Practice at Accenture.
Ken holds a BS in Computer Science from the University of Georgia.

Website: www.carewireinc.com
Social Media Links:
Twitter: @carewire
LinkedIn: https://www.linkedin.com/company/carewire-inc

MedjetAssist: Take Trips, Not Chances

John Gobbels, the Chief Operating Officer/Vice President and transport expert for MedjetAssist, the premier global air-medical transport membership program for travelers which is a great supplement to travel insurance again joins eHealth Radio and the Travel Health Care Information Channel.
Listen to interview with host Eric Michaels & guest John Gobbels discuss the following:What is MedjetAssist, and how does it compare/contrast to basic travel insurance? What is the main differentiator?What are some of the different kinds of Medjet memberships? Are they appropriate for both leisure and business travelers? Medical emergencies don't discriminate. Does Medjet see a wide range of transport types from all ages, gender and locations? Medjet recently launched a new Horizon membership called "Medjet Horizon" which includes more than just the medical evacuation portion. What exactly does this membership entail and how would it be beneficial for travelers, especially in light of recent terrorist attacks? What are a few of the most important precautions that families can take to protect themselves while traveling this summer?
Duration: 7:58

John Gobbels brings over 25 years of pre-hospital and hospital service and management experience to his role as vice president and COO of MedjetAssist. Since joining the premier air-medical transport membership program in 2006 as director of transport operations, Mr. Gobbels has been responsible for complete oversight of all transport and repatriation operations.
Before moving from his hometown of Pittsburgh, Pennsylvania, to Medjet’s headquarters in Birmingham, Alabama, Mr. Gobbels spent 13 years with STAT MedEvac, the air ambulance arm of the renowned University of Pittsburgh Medical Center (UPMC). During his tenure, he played integral roles in almost all aspects of the program, from base operations to communications and clinical operations.
For six years Mr. Gobbels served as clinical director of STAT MedEvac, overseeing compliance with the Commission on Air-Medical Transport Systems (CAMTS), as well as the continuing education requirements for all clinical staff. Previously, he was a flight nurse and paramedic. Mr. Gobbels began his career with UPMC in 1991 as a critical care nurse.
John Gobbels holds a Masters degree in Management and Information Technology from Carlow University in Pittsburgh, PA., as well as multiple degrees in health care.

Web Site: medjetassist.com

Caring for the Care Giver with Dr. Nikki Martinez

Dr. Nikki Martinez, Psychologist and Licensed Clinical Professional Counselor again joins eHealth Radio and the Health Care and Health News Channels to discuss the importance of caring for the care giver.
Listen to interview with host Eric Michaels & guest Dr. Nikki Martinez discuss the following:What made you think about writing about this topic?What types of issues do caregivers face?What types of help is available for the caregivers?How can or what are ways we show caregivers that we appreciate them?Do you discuss this in your Chicago Tribune article?
Duration: 9:59
Dr. Nikki Martinez received her Masters and her Doctorate from Illinois School of Professional Psychology, and completed her pre-doctoral and post-doctoral fellowship at Gateway Foundation in Lake Villa, Illinois.
Head of Clinical Development for www.DrNikkiMartinez.com, she is an Adjunct Professor for 2 graduate programs, a Blogger for the Huffington Post, Everydaypowerblog, Older Dating, Success Stories, and a Contributor to the Chicago Tribune. She just published her first 7th book through Amazon.com.
Links:
Website: www.DrNikkiMartinez.com
Linkedin: https://www.linkedin.com/in/nikki-martinez-35b36231
Facebook: https://www.facebook.com/DrNikkiMartinez
Twitter: @DrNikkiMartinez

The rise of branded hospital apps, and why healthcare should deliver on mobile

Janna Badalian, Marketing Director at MobileSmith – the #1 platform for building branded hospital apps in the US joins eHealth Radio and the Health Care and Technology Channels.
Listen to interview with host Eric Michaels & guest Janna Badalian discuss the following:As a company helping healthcare providers to deliver patient-facing apps, what’s your take on the hottest trends in hospital and healthcare app market?Do we have evidence that mobile health apps really work?How should a hospital or clinic go about building their own app for patients?What are some of the more successful hospital-launched apps?In your opinion, what does the mobile future look like for patients and providers?
Duration: 9:36
Janna Badalian is Marketing Director at MobileSmith. Since 2012, Janna has been in charge of MobileSmith’s brand, marketing, and content strategy, contributing to the company’s thought leadership in mobile healthcare. Janna has authored numerous whitepapers and articles on agile mobile development practices for healthcare providers and the most efficient hospital app use cases for patient engagement.  Janna has 15+ years of marketing and solution selling experience in the software industry, including companies such as IBM and Kaspersky lab.

Website: www.mobilesmith.com
Follow MobileSmith:
LinkedIn: https://www.linkedin.com/company/mobilesmith
Twitter:  @TheMobileSmith

Medication errors: The deadly problem no one is talking about

Dr. Raj Gopalan, MD, MSIS, Vice President of Innovation & Clinical Informatics at Wolters Kluwer Clinical Drug Information (CDI) joins eHealth Radio and Health Care and Pharmaceutical Channels to discuss medication errors, the deadly problem no one is talking about.
Listen to interview with host Eric Michaels & guest Dr. Raj Gopalan discuss the following: he BMJ recently reported that medical errors have become the third leading cause of death in the U.S., and other reports note that the U.S. experiences some 124,000 deaths a year specifically due to medication errors. In your experience trying to improve medication safety, what are some examples of the types of medication errors you’ve encountered?What has changed over the years to make this more of a pressing issue?How can clinicians reduce these errors and what kind of solutions are currently available to help them?What are the next steps for the healthcare community? What developments need to be made to further and more effectively pursue the reduction of medication errors?You mentioned that Wolters Kluwer Clinical Drug Information is working on advancements to help address the issue of medication errors. What are some of those advancements, and how will they play a role in helping reduce medication errors?
Duration: 13:15
Raj Gopalan, MD, MSIS, is the Vice President of Innovation & Clinical Informatics at Wolters Kluwer Clinical Drug Information (CDI), focused on developing next-generation of health information technology and clinical decision support innovations to help enable healthcare organizations to deliver precision care to patients with utmost efficiency.
Prior to joining Wolters Kluwer, Dr. Gopalan has served as a Clinical Architect and Medical Director of a large academic medical center, and as a CMIO of a large multihospital integrated delivery networks. He has also worked as a Clinical Architect for technology companies. In previous roles, he has designed, developed and implemented EMR systems across multiple community and urban hospitals.

Website: www.wolterskluwercdi.com
Follow Wolters Kluwer Clinical Drug Information:
Facebook: facebook.com/WoltersKluwerClinicalDrugInformation
Twitter: @WKDrugInfo
LinkedIn: linkedin.com/company/wolters-kluwer-clinical-drug-information

Cloud Healthcare IT Services: ITelagen® Acquires Planet Logic™

John O’Keefe, CEO of ITelagen, the “One-Stop Shop” for IT and EHR infrastructure, all for a flat monthly subscription fee again joins eHealth Radio and the Health Care & Technology Channels.
Listen to interview with host Eric Michaels & guest John O’Keefe discuss the following: Can you talk to our listeners for a minute about the recent acquisition of Planet Logic in Newton, NJ?Is the cloud hosting solutions offered nationally or locally since both ITelagen and Planet Logic are NJ based organizations?What value will this acquisition bring to Planet Logics existing health clients?Any value for ITelagen’s existing clients?How does this acquisition position ITelagen in Cloud-Hosting Solutions market?What other acquisitions or expansion plans can our listeners expect from ITelagen this year?
Duration: 9:31
As ITelagen’s founder and lead visionary, Mr. O'Keefe brings over 13 years of technology and help desk automation experience to the company. Mr. O’Keefe began his career as a technical analyst for one of New York’s leading technology groups. It was here that he provided strategic marketing advice to companies such as Novell, Intel and IBM, assisting them with new product offerings and positioning. In 1996, responding to his vision of help desk support automation, Mr. O'Keefe founded Fine Point Technologies where he served as CEO/CTO for 9 years and designed help desk automation systems for the world’s leading service providers including Verizon, Earthlink and Telmex. Mr. O’Keefe defied the dot-com odds and grew the company past the post dot-com era to a profitable organization with offices and customer’s worldwide.
Again in 2005, leveraging his expertise in help desk support automation technologies, Mr. O’Keefe exited Fine Point Technologies and founded ITelagen, a flat-rate IT service that leverages support automation to prevent problems before they can occur.
Having three patents-pending in various support automation technologies, Mr. O’Keefe has been featured on CNN, CNET and in numerous magazines and is recognized as an industry leader in help desk automation. Mr. O'Keefe holds a Bachelor of Science degree in Civil and Structural Engineering from the State University of New York at Buffalo and is a New York State licensed EIT. He serves as the Chairman on ITelagen’s Board of Directors and an advisor to the Board of Fine Point Technologies, Inc.

Website: www.itelagen.com

Digital Health Insights with Mike Feibus

Mike Feibus, President and Principal Analyst of FeibusTech, a recognized expert in connected health and fitness, smart home, connected car, privacy and security joins eHealth Radio and the Health Care and Technology Channels.
Listen to interview with host Eric Michaels & guest Mike Feibus discuss the following:
You’ve been a recognized expert on the connected technology landscape, deeply entrenched in the hardware trends. What brought you into healthcare?It seems as though the healthcare industry has been talking about the challenges of electronic health records for quite a while now. What are you seeing?What are you most excited about as the HC industry evolves?What do you think will make that possible?What are your top predictions for the future of innovation in healthcare over the next several years?
Duration: 14:31
Industry influencer Mike Feibus is the voice of FeibusTech. He is a well-recognized and oft-quoted expert on connected health and fitness, smart home, connected car, privacy and security. Feibus is also a regular technology columnist for USA TODAY and Fortune.
FeibusTech has been providing an unparalleled blend of technical depth, market insight and business savvy to the IoT, wearables and mobile client markets and technologies for more than 15 years.
Feibus earned a MBA from Stanford University Graduate School of Business, Stanford, CA, and a BA in Economics from Tufts University, Medford, MA.

Website: www.feibustech.com

Taking charge of your medical records

Beth Tofel, President of FootprintID that helps individuals manage and maintain the health and medical records of themselves and their family members joins eHealth Radio and the Health Care and Technology Channels.
With FootprintID you have “always” access to your information.
Listen to interview with host Eric Michaels & guest Beth Tofel discuss the following:Was there something in particular that inspired you to found FootprintID?Who can benefit the most from having their medical records at their fingertips?How does one benefit from having always access to their medical information and that of their family or loved ones?What is the biggest challenge for people in managing their health information?How can having your records assist in proper diagnosis and treatment?
Summary: Make sure you always have access to Health Care Proxies, Living Wills, Power of Attorneys. They are often not with you when crisis strikes and some of the most important documents. They can assure that a person’s wishes are carried out, that a doctor has permission to speak with the parents of a college student, and that the proper individuals are called upon to make decisions.
Duration: 12:48
FootprintID® puts your health information at your fingertips. Store and manage all of your medical records in one secure, easy-to-use online portal – and access them 24/7 from your phone, tablet or computer. FootprintID® also lets you share vital health information with family, caregivers, physicians and emergency responders, and coordinate your medical history across providers.
Multitasking is a way of life for today’s parents. They are responsible for managing their careers and households as well as their family’s hectic schedules – not to mention their health and well being.  When it comes to healthcare, parents often struggle to keep track of their children’s medications, allergies and immunizations. They worry about a college-bound daughter managing her chronic health condition, or a son having a health emergency while they’re away on business. And they make countless calls to the pediatrician’s office to request copies of their children’s vaccination records.
Growing older tends to come with growing health concerns. You may be visiting multiple doctors and pharmacies. Coping with a chronic condition. Or assuming the role of caregiver for a parent or spouse. If you’re like many seniors, keeping track of medications, test results, procedures, and contact information can be overwhelming.
Organizing paper records is challenging and you rarely carry them with you. In an emergency, instant access to your health records can literally be a lifesaver.
Take you and your families health into your hands – learn more at www.footprintid.com.

Website: www.footprintid.com
Follow FootprintID:
Facebook: www.facebook.com/footprintid
Twitter: @footprintid

Understanding Clinical Effectiveness with Dr. Denise Basow

Dr. Denise Basow, the President & CEO of Clinical Effectiveness for Wolters Kluwer Health, a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care at institutions in over 180 countries joins eHealth Radio and the Healthcare and Technology Channels.
Listen to interview with host Eric Michaels & guest Dr. Denise Basow discuss the following:Can you tell us about the concept of Clinical Effectiveness?What is the scope of Clinical Effectiveness? Is it relevant only for doctors? How can Clinical Effectiveness improve the quality of care while reducing costs? How does it impact patients and how they experience healthcare? What kinds of technology is being used to deliver Clinical Effectiveness?
Duration: 11:51
Dr. Denise Basow is President & CEO, Clinical Effectiveness for Wolters Kluwer Health, a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care at institutions in over 180 countries. Industry-leading solutions from Clinical Effectiveness include UpToDate and a suite of Clinical Drug Information offerings, featuring Lexicomp, Medi-Span, and Facts & Comparisons applications.
Before she was named President & CEO, Dr. Basow served as Vice President & General Manager, Clinical Decision Support.  Under her guidance, UpToDate grew to become a global leader in clinical decision support, with a customer base of more than 1.1 million users around the world. As a primary care physician who joined UpToDate in 1996, Dr. Basow has also held the positions of Deputy Editor, Executive Editor and Editor-in-Chief.
Dr. Basow is board-certified in Internal Medicine. She received a BA in Chemistry from Duke University, attended Baylor College of Medicine and completed her internal medicine residency at Johns Hopkins.

Website: www.wolterskluwer.com/health
Social Media Links:
Facebook: facebook.com/wolterskluwer
Twitter: @wkhealth

Chronic conditions that are controlled by genes

Ricardo Miranda, L.Ac., an integrative medicine practitioner that incorporates functional medicine, Chinese medicine (acupuncture and herbs) and genetics joins eHealth Radio and the General Health and Healthcare Channels. He specializes in MTHFR and disease prevention through genetics. Miranda's groundbreaking work in genetics and MTHFR has elevated his status to a world renowned practitioner changing our entire approach to modern science.
Listen to interview with host Eric Michaels & guest Ricardo Miranda discuss the following: What is MTHFR and where can people find out more about MTHFR?What are some chronic conditions that are controlled by genes?How do mutations on genes leave the body susceptible to these chronic conditions?How does a DNA test help and where can they get it done?If mutations are identified by a DNA test what does acupuncture do to help the body?
Summary: It is important for patients to seek the help of a health care practitioner that is well trained in MTHFR and methylation. Genetics is a very complex field and it can get very complicated very fast.
Ricardo Miranda holds a Master’s degree in Traditional
Oriental Medicine and a specialization in Acupuncture Orthopedics from
the American Acupuncture Academy. Ricardo brings the latest and best advances in both Eastern and Western medicine by incorporating Genetics, Epigenetics and Methylation Imbalance treatments.
Ricardo also addresses environmental toxicity (heavy metals etc.) and cell inflammation in his assessments and treatments. Ricardo
incorporates functional medicine and offers hormone balancing tests
with special programs to reset your hormones*. Other tests may include
adrenal stress tests, pH level check ups, computerized body fat analysis and metabolic assessment among other personalized screenings.
Ricardo believes that a comprehensive look at a
patient’s health including blood work and genetic screening for
mutations such as (COMT, MAOA, MTHFR, MTRR, CBS, DAO, etc.) combined with the ancient knowledge of pulse diagnosis
is the best approach to optimizing one’s health. Ricardo provides
nutritional guidance to his patients based on a combination of Western
and Chinese medicine nutritional protocols, pulse diagnosis and genetic findings. All of this speaks to his intense desire to provide the best treatments to his patients.
Website: www.acupuncture.cc