Technology

Mobile and Texting: A Strategic Communication Tool for Healthcare Providers

Ken Saitow, CEO of CareWire, a text-first mobile patient communication and engagement company joins eHealth Radio and the Health Care and Technology Channels.
Listen to interview with host Eric Michaels & guest Ken Saitow discuss the following:Why is it important for healthcare providers to be focusing on how they communicate with their patients?What are some of the challenges they face in communicating with their patients?Why should providers evaluate mobile communication and, more specifically, text messaging? Is texting really suitable for healthcare given regulatory concerns and the variation of age and socioeconomic status of patients?What are some ways that texting can support healthcare provider's goals?
Duration: 20:07
Ken Saitow is the President & CEO of CareWire, Inc. Ken has over two decades of experience providing performance improvement solutions for leading healthcare organizations across the country. He has also held operational and strategic leadership positions for a number of premier healthcare consulting firms.
Ken has a track record of successfully bringing new solutions and services to market. Most recently, Ken was a Managing Director in Huron Consulting Group’s Healthcare Practice. Prior to that, he was an owner of Stockamp & Associates Inc. and a partner within the Global Health Services Practice at Accenture.
Ken holds a BS in Computer Science from the University of Georgia.

Website: www.carewireinc.com
Social Media Links:
Twitter: @carewire
LinkedIn: https://www.linkedin.com/company/carewire-inc

The Dangers We Face in a Technology Driven World

Dr. Lisa Strohman, the Founder and Director of the Technology Wellness Center, one of the first organizations to address the global issue of technology addiction and overuse joins eHealth Radio and the Mental Health, Psychology and Technology Channels.
Listen to interview with host Eric Michaels & guest Dr. Lisa Strohman discuss the following:Tell us about your background in the field and what inspired you to specialize in technology addiction.We all use technology, whether it is professionally or recreationally; what are signs that you have crossed the line into unhealthy use and addiction?We learned from a recent interview that you worked with a middle school where 30% of its students were suspended due to some inappropriate text messages. Can you tell us a little more about this & why parents should be concerned?Parent's biggest concern with their child's internet use was once cat phishing and online predators, is sexting the next upward battle?You are about to release an online program called The Digital Citizens Academy, can you tell us more about that and how parents/teachers can bring it to their schools?
Recognizing the growing challenges parents now face with their children, and the increasingly serious issues her young patients are dealing with due to our growing dependency on technology, inspired Dr. Strohman to launch the Technology Wellness Center, which she co-founded with Dr. Melissa Westendorf JD, PhD in 2014.
After growing up in California, Dr. Strohman attended the University of California, Davis, where she received a Bachelor of Science in Psychology, graduating Magna Cum Laude. She then completed a joint, integrated program in law and Psychology at Villanova and Drexel Universities, where she met Dr. Westendorf.
During her undergraduate career, Dr. Strohman gained experience as a lead program coordinator with Families for Early Autism Treatment (FEAT), as a family reunification therapist and a hospice counselor. While attending graduate school, she performed research in substance abuse, risk communication and child abduction. Her avid interest in public policy earned her the honor of becoming a legislative intern for Congress. She was also selected as an honors intern with the Federal Bureau of Investigation and invited to become a visiting scholar with the FBI’s National Center for the Analysis of Violent Crime division as she completed her dissertation.
After earning her Juris Doctorate, Strohman worked at a large law firm, while completing her residency at the Arizona State Hospital in both a clinical and forensic rotation in clinical psychology. She eventually settled back into her counseling practice as the clinical psychologist with Lifescape Medical Associates, where she utilizes her training in cognitive behavior therapy to help patients.
In addition to establishing the Technology Wellness Center, Dr. Strohman and Dr. Westendorf developed an assessment test (TUC) to help parents identify if their child is at risk from technology overuse. The two have also co-authored a book, Unplug: Raising Kids in a Technology Addicted World, published in July 2015.
In an effort to educate parents, caregivers and students, Dr. Strohman frequently speaks at schools, parent organizations and with students to help raise awareness and offer preventative tools and resources. She is also frequently featured in the media as an expert source for issues related to technology use and behavior.
Dr. Strohman is married to her high school sweetheart, Dr. William Strohman and is a devoted mom to their two children.

Website: www.technologywellnesscenter.com

The rise of branded hospital apps, and why healthcare should deliver on mobile

Janna Badalian, Marketing Director at MobileSmith – the #1 platform for building branded hospital apps in the US joins eHealth Radio and the Health Care and Technology Channels.
Listen to interview with host Eric Michaels & guest Janna Badalian discuss the following:As a company helping healthcare providers to deliver patient-facing apps, what’s your take on the hottest trends in hospital and healthcare app market?Do we have evidence that mobile health apps really work?How should a hospital or clinic go about building their own app for patients?What are some of the more successful hospital-launched apps?In your opinion, what does the mobile future look like for patients and providers?
Duration: 9:36
Janna Badalian is Marketing Director at MobileSmith. Since 2012, Janna has been in charge of MobileSmith’s brand, marketing, and content strategy, contributing to the company’s thought leadership in mobile healthcare. Janna has authored numerous whitepapers and articles on agile mobile development practices for healthcare providers and the most efficient hospital app use cases for patient engagement.  Janna has 15+ years of marketing and solution selling experience in the software industry, including companies such as IBM and Kaspersky lab.

Website: www.mobilesmith.com
Follow MobileSmith:
LinkedIn: https://www.linkedin.com/company/mobilesmith
Twitter:  @TheMobileSmith

Introducing SunVisor, your personal sun protection advisor

Lance Cohen, CEO and Co-Founder of mHealth Digital, a digital health company that has developed SunVisor, an innovative smartphone application for sun exposure risk management joins eHealth Radio and the Skin Care and Technology Channels.
Listen to interview with host Eric Michaels & guest Lance Cohen discuss the following:Why is sun exposure becoming such a growing health concern and how does  SunVisor fit into the picture as a solution to this concern?Can you describe the SunVisor app and how it actually works?What inspired you to create the app?What makes SunVisor unique compared to other app’s and UV trackers out there?  What does the future look like for SunVisor and mHealth Digital?Duration: 7:34
mHealth Digital is a digital health company with a mission of developing simple solutions to complex health problems. Their first product, SunVisor, is a smartphone application for iOS and Android designed to make sun exposure risk management effortless.
The company was founded by Lance Cohen, and Dr Suzanne Miller in Sydney, Australia. Lance, currently based in San Francisco, California, is a biomedical and software engineer with many years of experience in medical device product development across early stage startups and established multinational players. Dr Miller, is a Harvard and Standard trained medical physician, and social entrepreneur.  The companies formation and the SunVisor journey was inspired by the teams desire to use technology to prevent disease after witnessing members of family and friends experience skin cancer scares.

Websites: www.sunvisorapp.com | www.mhealthdigital.com
Links to the app on the app stores:
https://itunes.apple.com/us/app/sunvisor/id1022235961
https://play.google.com/store/apps/details?id=com.mhealthdigital.sunvisor
Follow Sunvisor:
Facebook: https://www.facebook.com/sunvisor
Twitter: @SunVisorApp

Cloud Healthcare IT Services: ITelagen® Acquires Planet Logic™

John O’Keefe, CEO of ITelagen, the “One-Stop Shop” for IT and EHR infrastructure, all for a flat monthly subscription fee again joins eHealth Radio and the Health Care & Technology Channels.
Listen to interview with host Eric Michaels & guest John O’Keefe discuss the following: Can you talk to our listeners for a minute about the recent acquisition of Planet Logic in Newton, NJ?Is the cloud hosting solutions offered nationally or locally since both ITelagen and Planet Logic are NJ based organizations?What value will this acquisition bring to Planet Logics existing health clients?Any value for ITelagen’s existing clients?How does this acquisition position ITelagen in Cloud-Hosting Solutions market?What other acquisitions or expansion plans can our listeners expect from ITelagen this year?
Duration: 9:31
As ITelagen’s founder and lead visionary, Mr. O'Keefe brings over 13 years of technology and help desk automation experience to the company. Mr. O’Keefe began his career as a technical analyst for one of New York’s leading technology groups. It was here that he provided strategic marketing advice to companies such as Novell, Intel and IBM, assisting them with new product offerings and positioning. In 1996, responding to his vision of help desk support automation, Mr. O'Keefe founded Fine Point Technologies where he served as CEO/CTO for 9 years and designed help desk automation systems for the world’s leading service providers including Verizon, Earthlink and Telmex. Mr. O’Keefe defied the dot-com odds and grew the company past the post dot-com era to a profitable organization with offices and customer’s worldwide.
Again in 2005, leveraging his expertise in help desk support automation technologies, Mr. O’Keefe exited Fine Point Technologies and founded ITelagen, a flat-rate IT service that leverages support automation to prevent problems before they can occur.
Having three patents-pending in various support automation technologies, Mr. O’Keefe has been featured on CNN, CNET and in numerous magazines and is recognized as an industry leader in help desk automation. Mr. O'Keefe holds a Bachelor of Science degree in Civil and Structural Engineering from the State University of New York at Buffalo and is a New York State licensed EIT. He serves as the Chairman on ITelagen’s Board of Directors and an advisor to the Board of Fine Point Technologies, Inc.

Website: www.itelagen.com

Digital Health Insights with Mike Feibus

Mike Feibus, President and Principal Analyst of FeibusTech, a recognized expert in connected health and fitness, smart home, connected car, privacy and security joins eHealth Radio and the Health Care and Technology Channels.
Listen to interview with host Eric Michaels & guest Mike Feibus discuss the following:
You’ve been a recognized expert on the connected technology landscape, deeply entrenched in the hardware trends. What brought you into healthcare?It seems as though the healthcare industry has been talking about the challenges of electronic health records for quite a while now. What are you seeing?What are you most excited about as the HC industry evolves?What do you think will make that possible?What are your top predictions for the future of innovation in healthcare over the next several years?
Duration: 14:31
Industry influencer Mike Feibus is the voice of FeibusTech. He is a well-recognized and oft-quoted expert on connected health and fitness, smart home, connected car, privacy and security. Feibus is also a regular technology columnist for USA TODAY and Fortune.
FeibusTech has been providing an unparalleled blend of technical depth, market insight and business savvy to the IoT, wearables and mobile client markets and technologies for more than 15 years.
Feibus earned a MBA from Stanford University Graduate School of Business, Stanford, CA, and a BA in Economics from Tufts University, Medford, MA.

Website: www.feibustech.com

Taking charge of your medical records

Beth Tofel, President of FootprintID that helps individuals manage and maintain the health and medical records of themselves and their family members joins eHealth Radio and the Health Care and Technology Channels.
With FootprintID you have “always” access to your information.
Listen to interview with host Eric Michaels & guest Beth Tofel discuss the following:Was there something in particular that inspired you to found FootprintID?Who can benefit the most from having their medical records at their fingertips?How does one benefit from having always access to their medical information and that of their family or loved ones?What is the biggest challenge for people in managing their health information?How can having your records assist in proper diagnosis and treatment?
Summary: Make sure you always have access to Health Care Proxies, Living Wills, Power of Attorneys. They are often not with you when crisis strikes and some of the most important documents. They can assure that a person’s wishes are carried out, that a doctor has permission to speak with the parents of a college student, and that the proper individuals are called upon to make decisions.
Duration: 12:48
FootprintID® puts your health information at your fingertips. Store and manage all of your medical records in one secure, easy-to-use online portal – and access them 24/7 from your phone, tablet or computer. FootprintID® also lets you share vital health information with family, caregivers, physicians and emergency responders, and coordinate your medical history across providers.
Multitasking is a way of life for today’s parents. They are responsible for managing their careers and households as well as their family’s hectic schedules – not to mention their health and well being.  When it comes to healthcare, parents often struggle to keep track of their children’s medications, allergies and immunizations. They worry about a college-bound daughter managing her chronic health condition, or a son having a health emergency while they’re away on business. And they make countless calls to the pediatrician’s office to request copies of their children’s vaccination records.
Growing older tends to come with growing health concerns. You may be visiting multiple doctors and pharmacies. Coping with a chronic condition. Or assuming the role of caregiver for a parent or spouse. If you’re like many seniors, keeping track of medications, test results, procedures, and contact information can be overwhelming.
Organizing paper records is challenging and you rarely carry them with you. In an emergency, instant access to your health records can literally be a lifesaver.
Take you and your families health into your hands – learn more at www.footprintid.com.

Website: www.footprintid.com
Follow FootprintID:
Facebook: www.facebook.com/footprintid
Twitter: @footprintid

Understanding Clinical Effectiveness with Dr. Denise Basow

Dr. Denise Basow, the President & CEO of Clinical Effectiveness for Wolters Kluwer Health, a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care at institutions in over 180 countries joins eHealth Radio and the Healthcare and Technology Channels.
Listen to interview with host Eric Michaels & guest Dr. Denise Basow discuss the following:Can you tell us about the concept of Clinical Effectiveness?What is the scope of Clinical Effectiveness? Is it relevant only for doctors? How can Clinical Effectiveness improve the quality of care while reducing costs? How does it impact patients and how they experience healthcare? What kinds of technology is being used to deliver Clinical Effectiveness?
Duration: 11:51
Dr. Denise Basow is President & CEO, Clinical Effectiveness for Wolters Kluwer Health, a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care at institutions in over 180 countries. Industry-leading solutions from Clinical Effectiveness include UpToDate and a suite of Clinical Drug Information offerings, featuring Lexicomp, Medi-Span, and Facts & Comparisons applications.
Before she was named President & CEO, Dr. Basow served as Vice President & General Manager, Clinical Decision Support.  Under her guidance, UpToDate grew to become a global leader in clinical decision support, with a customer base of more than 1.1 million users around the world. As a primary care physician who joined UpToDate in 1996, Dr. Basow has also held the positions of Deputy Editor, Executive Editor and Editor-in-Chief.
Dr. Basow is board-certified in Internal Medicine. She received a BA in Chemistry from Duke University, attended Baylor College of Medicine and completed her internal medicine residency at Johns Hopkins.

Website: www.wolterskluwer.com/health
Social Media Links:
Facebook: facebook.com/wolterskluwer
Twitter: @wkhealth

Mawi DNA Technologies – Biosampling Reinvented™

Jerome David, Vice President of sales and marketing for Mawi DNA Technologies, LLC, of Hayward, California, which developed and commercialized the iSWAB technology, an innovative system for collection of biosamples from animals and humans to provide a robust DNA yield with low bacterial DNA content joins eHealth Radio and the Heath News and Technology Channels.
Listen to interview with host Eric Michaels & guest Jerome David discuss the following:When did Mawi DNA Technologies launch and why is the company different from other DNA collection companies?Describe the iSWAB kit and how it works.What audiences are you targeting with your DNA technology?Provide a typical scenario where your product works better than others.Tell us about the new Omega Bio-tek collaboration and why it is important.Is the product used only in the US, or are you available in other countries?
Duration: 10:32
Jerome David, Vice President, leads all sales and marketing activities for Mawi DNA Technologies, LLC and has over 25 years of sales, marketing, and business development experience in the life sciences industry. He has successfully driven the growth of several start-up organizations that resulted in acquisitions or successful joint ventures.
Mr. David has also served in leadership positions at industry leading organizations such as GE Healthcare, Becton Dickinson, and Bio-Rad. He obtained his BS in Biochemistry and Cell Biology from the University of California, San Diego and his Executive MBA from San Diego State University.

Website: www.mawidna.com
Social Media Links:
Facebook: https://www.facebook.com/pages/Mawi-DNA-Technologies
Twitter: @MauiDNA
Are you enjoying the podcast? Please, leave a review.

Mobile workforce management for the medical industry

Marne Martin, CEO of ServicePower Technologies which provides mobile workforce management software solutions for the field based services joins eHealth Radio and the Healthcare and Technology Channels.
Listen to interview with host Eric Michaels & guest Marne Martin discuss the following:What is mobile workforce management?How does MWFM apply to the medical industry?How does IoT and M2M come into play in healthcare?How do you think mobility in ServiceScheduling can help with the increasing costs of healthcare?Is mobile health an important area for Service Power?How can these solution enable patients to feel more involved in their own care?
Duration: 11:14
ServicePower provides connected mobile workforce management software solutions that bring together the customer and the dispatch center, technician, claims and warranty processes, parts, the third party service contractors, assets, mobility, business intelligence, and social collaboration. ServicePower connects all aspects of the field service value chain through the use of innovative technology that accelerates business efficiency gains and customer satisfaction while reducing costs. ServicePower is uniquely positioned to offer connected workforce management solutions on one underlying and consistent platform
ServicePower’s platform focuses on solving fundamental field service problems, with patented routing optimization, 3rd party dispatch and warranty claim payments, cross-platform mobile technology and asset tracking software, robust business intelligence, M2M Connected Services, and our latest innovations, Optimization on DemandTM and NEXUS FSTM Field Service Management software. 
Our intelligent, integrated technology provides:
•    Intelligent, automated scheduling of the best labor resource, whether that’s an employee in a company truck or a 3rd party contractor, with Smart Scheduling Broker, to achieve corporate metrics, meet customer requirements and enhance the overall experience.
•    Optimized employee schedules to achieve the greatest levels of productivity, efficiency and SLA compliance.
•    Fully mobilized onsite processes, ensuring the job is completed, to the customer’s satisfaction, in a single truck roll, driving down schedule costs and repeat trips.
•    M2M connected services and conditional scheduling, to take advantage of emerging IoT technologies.
•    End-to-end field service management (business management) functionality, in the cloud, bringing efficiency and automation to the field service market, no matter the size of the enterprise
•    Continuous analysis and fine tuning of the overall operation through access to real time operational data, and data driven decision making
ServicePower’s mobile workforce management software provides proven business benefits which improve the customer experience and yield measurable ROI, as well as:
•    Increase  field productivity
•    Increase field efficiency
•    Cost savings through improved line-of-sight and fraud control

Websites: www.servicepower.com | www.nexus-fs.com
Social Media Links:
Facebook: https://www.facebook.com/ServicePowerPlc
Twitter: https://twitter.com/ServicePowerPlc
Instagram: https://www.instagram.com/servicepower
Linkedin: https://www.linkedin.com/company/servicepower
Are you enjoying the podcast? Please, leave a review.