Dr. Karlene Kerfoot, the Chief Nursing Officer for API Healthcare, a GE Healthcare Company joins eHealth Radio and the Health Care and Health News Channels. For 30 years API Healthcare has been in the business of providing innovative workforce management solutions for the healthcare industry.
Listen to interview with host Eric Michaels and guest Dr. Karlene Kerfoot discuss the following:
- Why does the issue of nurse satisfaction matter to API Healthcare?
- Why is nurse satisfaction so important to hospitals?
- How are patients impacted by nurse satisfaction?
- What are the things that impact nurse satisfaction the most?
- What do you suggest hospitals do to try and improve nurse satisfaction?
Karlene Kerfoot, PhD, RN, NEA-BC, FAAN
Dr. Karlene Kerfoot is Chief Nursing Officer for API Healthcare, a GE Healthcare Company. She has held a variety of positions in nursing and patient care administration, clinical practice, healthcare consulting and adjunct academic positions.
Dr. Kerfoot has been the Corporate Chief Nursing and Patient Care Officer at several large healthcare systems in the country: Aurora Health Care System, Milwaukee, Wisconsin; Clarian Health Partners, Indianapolis, Indiana; and the Memorial Hermann Healthcare System, Houston, Texas. She is widely acknowledged for her work in patient safety, data-driven staffing and scheduling, creating healing environments and healing sanctuaries for staff, pioneering models of shared governance, and achieving excellence in quality outcomes.
Dr. Kerfoot earned a doctorate in nursing from the University of Illinois, Chicago, and a Masters and BSN from the University of Iowa in Iowa City. She has published over 300 articles in the areas of leadership, patient safety, data-driven staffing and workforce issues. She also writes a popular column on leadership for Nursing Economic$, serves on numerous editorial boards, speaks nationally and internationally, and is a board member of the DAISY Foundation.